All cancellations must be received in writing at email@example.com during office hours, 8:30 a.m. to 4:30 p.m., Monday-Friday.
Cancellations received more than two weeks before the start date are eligible for:
Cancellations received less than two weeks before the start date are eligible for:
Cancellations received the business day before the start of any an in-person, remote or online workshop or course are eligible for a credit minus a 35% administrative fee. You can also transfer the registration to a colleague by emailing their name and email address to firstname.lastname@example.org.
Cancellations or non-attendance on the day of an in-person or remote workshop or course are not eligible for a refund, credit or transfer. There are no refunds, cancellations or transfers for online courses after the start date.
The Professional Development program may need to cancel a workshop or course due to inclement weather, low enrolment or instructor illness/emergency. If possible, we will do our best to reschedule the date. If you cannot attend on that date, you will be eligible for a full refund.
Register for four or more workshops at once to receive a 10% discount*. Once you've added four or more workshops to your cart, click Apply a Discount under each workshop and select FSWPD 10% Discount from the drop-down menu. If you experience any issues with the discount, please contact the Professional Development office at email@example.com before registering as the discount cannot be applied retroactively.
We also offer a 50% discount on additional CBT Level II courses. Once you've completed the CBT certificate (both Level I and Level II) you are eligible to take other CBT Level II courses at a 50% discount. Contact the Professional Development office at firstname.lastname@example.org to request the discount code.
* The CBT program is exempt from the 10% discount. This includes the CBT Certificate, CBT Lunch and Learns, the Masterclass in CBT Supervision and the Supervision and Consultation Groups. The CBT Boot Camps are eligible for the discount.
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