Posted: March 16, 2020

Wilfrid Laurier University is committed to the health and safety of its students, staff and faculty. In an effort to contain the spread of COVID-19, we have had to make some difficult decisions. The university is requiring all students to move out of Laurier-operated residences at all campus locations by Wednesday, March 18 at 11:59 p.m. We recognize how disruptive this will be as you move out of the space you’ve called home and we’re committed to supporting you through this process.

The information below will guide you through the check-out procedure.

Exceptional Circumstances

Only under exceptional circumstances will students be permitted to remain in residence beyond Wednesday. Students should consider all options, including staying with relatives or friends. 

Students who may be able to remain in residence include:

• International students;
• Out-of-province students who need extra time to move out;
• Students who live more than five hours away from campus; and
• Students who are currently self-isolating.

To see whether your situation warrants an exception or if you require additional assistance, please contact the Department of Residence at housing@wlu.ca.

Check-Out Procedures

All students must complete a full and proper checkout. Before you leave, please: 

• Remove all belongings in private and shared spaces.
• Move furniture back to its original position.
• Remove items from your Coldex fridge and unplug.
• Check your mailbox.
• Close windows.
• Take out garbage.
• Lock your door.
• Email checkout@wlu.ca with your name, room number and residence building once you have vacated your residence room.
• Drop off your keys:
  • Waterloo: Students should drop off residence key sets and parking fobs at the central drop box located on the north side of King Street Residence (200 King St. N.), immediately outside of the Department of Residence. If you’re a resident of Waterloo College Hall, however, please return your keys to the drop box located outside the Don’s Office near the main entrance. 
  • Brantford: Students should drop off their residence key sets and parking fobs/access cards in the mail slot located outside of Enrolment Services in Grand River Hall (GRH208). Signage will be posted throughout GRH to direct students to the key drop-off location. 

Refunds

We are aware that you may have questions about your residence and meal plan fees. The university is looking into issuing partial refunds. We will provide you with an update by Wednesday, March 25. 

Food Services (Waterloo Only)

Please note that the Fresh Food Co. will maintain regular hours of operation until the end of day on Friday, March 20. The Terrace will maintain regular hours of operation until Wednesday, March 18 at 4:30 p.m. 

Further Information

Please treat each other with kindness and respect during this stressful time. We understand that this is a difficult and disruptive experience and we appreciate your patience and cooperation. We will do our best to support you in this transition. 

For ongoing updates and more information, visit wlu.ca/coronavirus. If you have questions that aren’t addressed on the website, email coronavirusquestions@wlu.ca.