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Wilfrid Laurier University Human Resources
August 22, 2014
 
 
Canadian Excellence

HR Lunch & Learn Workshops



These sessions are designed to assist and develop the knowledge and skills of managers to effectively deal with staff challenges that frequently arise. 

These sessions are offered by request. Please contact Dorota Rams Skazinski at drams@wlu.ca for more details and to request a session.



WLUSA Collective Agreement Interpretation: A to Z

At times when you read the WLUSA collective agreement does it feel like you are reading another language?  What does that language really mean? Is there any language or articles in the collective agreement that you have trouble interpreting or explaining to your employees?


This workshop is intended to provide managers with:
-    an overview of challenging articles that they are experiencing trouble understanding
-    the opportunity to discuss with other managers how they interpret the language
-    the opportunity to ask HR questions regarding the changes to the WLUSA Collective Agreement

 
Review & Updating the Laurier Brantford Handbook

The session will include an overview of key areas and will also provide an opportunity for staff and managers to provide input on areas of the handbook that could either benefit from clarification or that may require updating.

 
Recruitment 101

Every employer needs to be able to attract, select and retain highly skilled talent to ensure that we continue to strive towards being a more diverse, personal and supportive community.  During the recruitment and selection process at the University, managers may feel the frustration and challenges that come along with navigating their way through the hiring process within a unionized environment. 

This workshop is intended to provide managers with:

- an outline of the 7 step recruitment and selection process
- tips on writing an effective job description
- guidelines for determining candidates to interview
- an understanding the importance of an interview
- understanding “minimum qualifications” vs. “best fit/qualified”
- the opportunity to discuss with other managers recurring issues and to assist in addressing the issues

 
Recruitment 101 & Writing an Effective Position Description

 Every employer needs to be able to attract, select and retain highly skilled talent to ensure that we continue to strive towards being a more diverse, personal and supportive community.  During the recruitment and selection process at the University, managers may feel the frustration and challenges that come along with navigating their way through the hiring process.  An important starting point in this process is developing an effective position description. 

This workshop is intended to provide managers with:

-    assistance in preparing administrative and professional position descriptions
-    breaking down the position description and outlining the components
-    best practices for determining qualifications and providing rational to support your decision.
-    an outline of the 7 step recruitment and selection process
-    guidelines for determining candidates to interview
-    an understanding the importance of an interview
-    the opportunity to discuss with other managers recurring issues and to assist in addressing the issues

 
Things You Have Always Wanted to Know about Payroll

Payroll is a mysterious craft where payments are produced at the whim of the payroll administrator by the push of a button. Or so some employees believe. Come and learn the magic and wizardry of payroll and the ingredients required to conjure the resulting potion.

This workshop is intended to provide managers with:
- Understand the routine of payroll which results in employee satisfaction and confidence in the accurately and timeliness of their remuneration.
- Understand the restrictions, deadlines and intricacies which define how earnings and deductions are calculated.
- Learn what information is required and why.
- Recognize where an employee's earnings are charged is important, and how to ensure your budget reflects true actuals.

 
Writing an Effective Position Description & Understanding JJES

 Is your recruitment process not yielding the qualified applicants that you had anticipated? Has your recent hire commented that theirs job is not what they expected? If so, it could be that your job description is not explicitly outlining the position summary and tasks/responsibilities.

This workshop is intended to provide managers with:
- assistance in preparing administrative and professional position descriptions
- breaking down the position description and outlining the components
- assistance in understanding the joint job evaluation process
- best practices for determining qualifications and providing rational to support your decision.

 
Navigating/Understanding Performance Management & Discipline

Performance management can be defined as a process which contributes to the effective management of individuals and teams in order to achieve high levels of organizational performance. 

Fully realized, performance management is a holistic process bringing together many of the elements that make up the successful practice of people management including, in particular, learning and development. But for this very reason, it is complex and capable of being misunderstood. 

• What is performance management?
• How does performance management work?
• Tools of performance management

Non-performance and unacceptable behaviour in the workplace are increasingly challenging today's work environment and discipline can be a catalyst of positive change. Progressive discipline is the process in which management deals with employee job-related behaviours that do not meet the expected level of performance, or that are contrary to University policy or procedures.

This session will explore the different stages of both the performance management process and the disciplinary process.  It will help define appropriate levels of discipline, and explore preventative measures to mitigate and avoid future disciplinary issues of similar nature.

 
Attendance Awareness

It is common for employee’s to take time off for a number of reasons, it could be for an unexpected illness, planned vacation or the use of personal days.  Issues arise when normal absences become frequent absences and impact the productivity and service of a department.  Managers are often asking questions about what constitutes frequent absences as well as what they can do with employees that are consistently taking time off.

This workshop is intended to provide managers with:

- understanding frequent absences
- tips on how to have effective conversations around attendance
- understanding employee’s different leave options

 
Mastering Difficult Conversations

Difficult situations rarely resolve themselves. In order to get the most from your employees, you will need the tools to take on situations involving confrontation and conflict head-on. Managers need to be able to have respectful and honest conversations with the employees you manage to address their performance issues.

This workshop is intended to provide managers with:
-    a simple (not easy) three-step process for engaging in dialogue that is authentic and respectful
-    how to deal with emotions and other reactions that impact effective dialogue
-    how to plan for a difficult conversation
-    know how to continue to build the relationship by effectively closing the dialogue

 
Hours of Work

In 2008 Article 23: Hours of Work was negotiated with the WLUSA union. This language is intended to be beneficial to both the University and staff.  While it has its challenges for departments, a solid understanding of the language and how to implement changes to hours of work for your employees will ensure that the intended benefits are achieved.

This workshop is intended to provide managers with:

-an overview of Article 23
-tackle department issues and problems through actual case situations across the campus
-useful tools on how to deal with future problems with flexibility in hours of work
-opportunity to discuss with other managers on how they deal with hours of work issues

Your help is required prior to the workshop to make it successful! When registering for this workshop you will be asked to provide issues or situations that have been challenging around hours of work. Perhaps its’ how to implement flexible hours of work; incorporating travel in the work day; making permanent or temporary changes to hours of work; or shift premium versus overtime.