Site Accessibility Statement
Wilfrid Laurier University Office of the Vice-President:  Finance  and  Administration
November 25, 2014

Canadian Excellence

Staples Advantage / Corporate Express Office Products Orders



Wilfrid Laurier University has signed a contract withCorporate Expressto provide the University with office supplies at special prices.

General Information about ordering fromStaples Advantage/Corporate Express

Orders are placed on-line and you are required to usea P-card. If you are already set up for on-line ordering, click http://www.eway.ca to go directly to Corporate Express' website.

Orders are delivered the next day to Central Receiving. University staff from Distribution Services will deliver your order to your office.

Most office supplies can be ordered fromCorporate Expresswith the following exceptions:

  • furniture
  • office equipment
  • paper & toner for Xerox photocopiers: obtain from Printing Services

To be set up for on-line ordering:

To order on-line, you will need to be set up with your own Coporate Express login and password. To request a registration form, send an e-mail to Pari Goharriz at pgoharriz@wlu.ca. When you have filled in your information, return the form toPari Goharrizfor approval.

Once you are set up for on-line ordering:

Corporate Express' On-line ordering website is athttp://www.eway.ca. Enter your login name and password as supplied to you by Corporate Express.You will be required to change your password on your initial sign-in. If you have trouble logging in, please contactEway Support Lineat 1-800-624-1382.

To place orders on-line:

Click the Cart link in the Shopping menu located at the top of the page. Enter the quantity and product number to be added to the cart. Use the TAB key to move between fields. Click Add button for the next item. An optional Note may be entered for each item. This note will appear on the packing slip.

The product will appear in your cart. Click on the Description to view the product details. The Cart Summary module is automatically updated. This module is always visible.

From the Shopping Cart page or the Cart Summary module, click on the Check Out button. Review the order details and complete any required fields. Click the Submit Order button.

Corporate Express' Customer Service

If you have any problems placing an order on-line, or when you need customer service from Corporate Express, please call1-877-272-2121 and ask for the Order Desk.

Sales Representative

Our sales representative at Corporate Express is Amela McLeod. If there is something you need but cannot find in the catalogue or if you have questions about something in the catalogue, please callAmy at 1-877-272-2121 ext 5413, or email her at: amela.mcleod@staples.com

WLU Contact

If you have any other concerns about Corporate Express, please direct them to Jennifer Kohli in Purchasing or call ext. 6457.

Corporate Express' Pricing

University pricing from any supplier is considered confidential but is available to you upon request. For customer service please call Corporate Express at 1-877-272-2121. They can give you prices as well as answer your questions. Wilfrid Laurier University has signed a contract with Corporate Express to provide us with office supplies at special prices which are lower than regular catalogue prices and often are lower than prices marked NET in the catalogue.

Returns to Corporate Express

If you want to return an item, call Corporate Express at1-877-272-2121 and ask for the Order Desk. Tell them what you are returning and why and give them the packing slip number. They will give you a return authorization number (RA #). Corporate Express will not pick up anything without a return authorization number.

Write the RA # on the packing slip. Photocopy the packing slip and tape it to the outside of the package. Please do not return items in an inter-office envelope. Highlight the item(s) being returned, the packing slip number, your name, your department and the RA #. Send the package to Shipping.

Corporate Express will fax a copy of the return authorization to our Shipping Department. Shipping needs this information to control the flow of goods and therefore it is important for them and Corporate Express that return packages are properly labelled. We appreciate your cooperation in this matter.

Credits for Returns

When the Order Desk staff take the information from you about the item(s) you are returning, they will also arrange for a credit to appear on your next monthly Pcard statement.