Online Refund Request Form (Student)
Refunds for any term are not processed until after the last add date of that particular term. Requesting a refund prior will result in your request being held for processing until after that date.
PRIOR to filling out a refund request form, please ensure that you have completed the following steps:
Ensure that there is a credit reflected on your LORIS account
Refund requests received with no credit balances on the account will not be processed! This includes credits from a previous term that have been applied to a current term.
- If you are wishing to have your credit via DIRECT DEPOSIT, ensure that you have filled out a Direct Deposit authorization form and handed in a VOID cheque or bank stamped direct deposit information directly to the Business Office (202 Regina St., 2nd floor) FIRST prior to filling out a refund request form. Direct Deposit refund requests that are NOT set up at the time a refund request is received will automatically be refunded as a CHEQUE and mailed out.
Please note that direct deposit authorization forms not accompanied with a void cheque or forms not stamped by a financial institution cannot be processed.
Ensure that you have used LORIS to verify that your address is correct and up-to-date BEFORE filling out the refund request form. It can take up to four weeks to have a lost or misdirected cheque re-issued!
- Indicate HOW you would like your refund sent to you. Forms received without refund designation will automatically default to a Direct Deposit refund if you are set up. If you are not set up for direct deposit, a cheque will be generated and mailed to the address you have on file.
ATTENTION OSAP STUDENTS
Upon receipt of a refund request, please be advised that your request will be presented to the Student Awards office FIRST to determine whether you are eligible for a credit refund. Should you not receive your requested refund within the 2 - 3 week delivery timeframe, your credit may have been required to be sent to the National Student Loans Centre by Student Awards to be applied against your OSAP loans. Should you have any further questions or concerns regarding your returned loans, please contact Student Awards at firstname.lastname@example.org or (519) 884-0710 ext. 4592.