Wilfrid Laurier University Undergraduate Academic Calendar - 2013/2014
Canadian Excellence

Quality Assurance Office

Director of Teaching Support Services: Sandy Hughes, BA, MA, MEd, shughes@wlu.ca, ext. 4104
Manager: Academic Program Development and Review: Sally Heath, BA, MA, sheath@wlu.ca, ext. 4017
Quality Assurance Co-ordinator: Mike Daly, BA, mdaly@wlu.ca, ext. 4654
Office Location: R294, 2nd Floor, 202 Regina Street
Website: /qao

The Quality Assurance Office provides curriculum development and administrative support to academic units in new program development, program modification, and cyclical program review. The mandate of the office is to enhance the teaching and learning environment at Laurier through:

Promoting the benefits of an outcomes-based approach to program development, curriculum modification and review
Developing efficient and systematic approaches for these processes
Offering customized supports targeted to the needs of individual units
Support academic units through all stages of the program development and review processes
Identifying and implementing best practices in higher education quality assurance
Working collaboratively with other institutional units to promote efficiency